COVID-19 vaccine news for Oregon Health Plan members
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As a PacificSource Community Solutions member, you have access to all benefits covered under the Oregon Health Plan (OHP) at no cost to you. These benefits include medical, dental, behavioral health, substance use, and non-emergency medical transportation services. To learn more, select from the service areas below.

Important: Some healthcare services need to be approved by PacificSource or OHP before you get them. This is called preapproval (also known as prior authorization). Some do not, as long as they are medically necessary and provided by an in-network doctor. Services from an out-of-network provider always need preapproval, with some exceptions. Services approved and covered by your plan are at no cost to you. For more information please see your member handbook or call the number on your ID card.

Attention Members With Assurance Wireless

If you have a cell phone via the Assurance Wireless program, the service will end on March 31, 2022. You do not need to do anything, or to return the cell phone provided to you. If you would still like to have access to a phone and data plan, you need to apply for a new plan. You can apply now by visiting https://www.accesswireless.com. It will take 3-4 weeks for service to be started with Access Wireless once you apply.

For more information about this program:

PacificSource Coordinated Care Organizations

Central Oregon Region

  • Crook County
  • Deschutes County
  • Klamath County (only zip codes 97731, 97733, 97737, and 97739)
  • Jefferson County
Member Handbook
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Columbia Gorge Region

  • Hood River County
  • Wasco County
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Member Handbook
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Lane County

Serving all residents of Lane County.

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Member Handbook
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Marion & Polk Counties

Serving all residents of Marion and Polk counties.

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Member Handbook
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Health Share of Oregon

Serving Legacy Health and PacificSource Members.

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Member Handbook
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Helpful Information

Member Newsletters

Our member newsletters contain important information for members.

Member Newsletters

Documents and Forms

A collection of documents and forms from PacificSource and other resources.

Documents and Forms

Frequent Questions

Find answers to some of the more common questions

Frequent Questions

Your Health Benefits

Learn more about your plan in your area

Benefit Information

Member Resources

Text4Baby – Mom it’s for you!

Mom - this is for you! Just text BABY (or BEBE) to 511411.

You’ll get FREE messages and tips on your cell phone. These will help you through pregnancy and your baby’s first year. You’ll get FREE expert health and safety tips based on your due date or your baby’s birth date. Get texts about pregnancy, child health, growth, immunizations, nutrition, mental health, safety, and more. Text4baby will send you hotlines, appointment reminders and other important message alerts.

You’ll get three text messages a week. For more information, you can go to www.text4baby.org. If you need help, you can text HELP at any time. At any time you can text STOP to discontinue messages to your phone.

Sign Up

Living Well with Chronic Conditions

Living Well with Chronic Conditions (the Chronic Disease Self-Management Program, or CDSMP) is a six-week workshop that provides tools for living a healthy life with chronic health conditions, including diabetes, arthritis, asthma and heart disease. Through weekly sessions, the workshop provides support for continuing normal daily activities and dealing with the emotions that chronic conditions may bring about.

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Childhood Immunization Schedule

The Schedules list the age or age range when each vaccine or series of shots is recommended. If your child (birth through 6 years old) or adolescent (age 7 through 18 years old) has missed any shots, consult the catch-up schedule AND check with the doctor about getting back on track.

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Quit For Life® Program

The Quit For Life® Program is the nation’s top stop smoking program. It can help you beat your need for tobacco for good. The program uses a mix of tools including telephone and website coaching and a quit tobacco plan built for you.

Expert coaches help you learn skills and give you tools to quit tobacco for life. The program uses a four-step plan. When you get good at the four steps, your chance of quitting is eight times more than if you try to quit cold turkey. The program is free, confidential, and it works.

Call 1-866-QUIT-4-LIFE, (866) 784-8454 toll-free, or log on to www.QuitNow.net for details or to enroll. TTY users should call (877) 777-6534.

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24-Hour NurseLine

As a member of our plan, you have access to a free 24-Hour NurseLine. The NurseLine is available 24-hours, 7 days a week. You can call our free 24-Hour NurseLine any time of the night or day to receive trusted health information and advice from the comfort of your home. A nurse will call you back with additional advice and information based on your health questions and needs.

When should you call the 24-Hour NurseLine?

  • It is after normal office hours and you have a health related question.
  • You need to speak to a medical professional to see if you should go to the doctor or not.
  • You have a medical question but do not think you need a doctor.
  • This service is free and an extra benefit we provide to our members. It is not a replacement for urgent or emergent care.If you have an urgent, emergent, or life threatening condition please go to the nearest Urgent Care facility or Emergency Room.

24-Hour NurseLine
Available 24-hours a day, 7 days a week
(855) 834-6150 Toll-free
(844) 514-3774 TTY