Our office-space closures help ensure community and employee safety
In our effort to slow the spread of COVID-19, PacificSource office locations remain closed. Until further notice, we’re unable to accommodate any walk-in visitors. As always, our Customer Service team is glad to answer your questions by phone or email. Let us know how we can help!
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What is the Oregon Health Plan (OHP)?

In Oregon, the Medicaid program is called the Oregon Health Plan (OHP). Medicaid is a health care program for low-income families.

PacificSource Community Solutions works with the State of Oregon to provide health services for those enrolled in OHP.

Oregon Health Plan Customer Service

If you are a currently enrolled member or potential member with OHP questions, you can contact OHP Customer Service for help, or visit the OHP website.

You can reach OHP Customer Service by calling (800) 699-9075 (toll-free).

OHP Customer Service can help you:

  • Update your address or phone number
  • Replace a lost OHP Card
  • Check the status of your application
  • Change plans
  • Solve a problem or make a complaint
  • Get an OHP Client Handbook