Our office-space closures help ensure community and employee safety
In our effort to slow the spread of COVID-19, PacificSource office locations remain closed. Until further notice, we’re unable to accommodate any walk-in visitors. As always, our Customer Service team is glad to answer your questions by phone or email. Let us know how we can help!
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Do you have questions about your coverage?

We've created a series of animated videos to help you get the most out of your plan. Click below to meet Dr. Mills, Dr. Trent and their patients.


Understanding Your Benefits

Getting started as a new member can be confusing. This video can help you find out what services are covered and how to use them.

Your Primary Care Provider

Your primary care provider can help you stay healthy. This video explains how to make an appointment, get help with transportation or ask for an interpreter.

Know where to go for care

If you are sick or hurt, it’s important to know where to go to get care. For normal aches and pains, or if you are sick, you should call your primary care provider.