COVID-19 vaccine news for Oregon Health Plan members
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Recent Notices

Genetic Testing Guideline Changes – Effective March 11, 2023

Genetic Testing Guideline Changes – Effective March 11, 2023

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On Behalf of OHA- Provider billing and member reimbursement for retroactive OHP Supplemental Benefits

To reimburse OHP members who paid your office for OHP Supplemental benefits now retroactively covered, please be sure to bill the member's coordinated care organization (CCO), dental care organization (DCO), or the Oregon Health Authority (OHA) as follows:

  • By November 30, 2022, for services provided June 2, 2021, through November 30, 2021, and
  • Within 365 days of the date of service for services provided on or after December 1, 2021. Affected members will receive a

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Claims Status Checks now provided ONLY via InTouch For Providers

All Claim Status checks must be completed using our secure provider portal, InTouch for Providers.  Please visit to sign up or log in. 

For claims status unable to be obtained via InTouch for Providers, please complete the Claims Status Request form and email it SECURELY to the emails outlined below, based on line of busi

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Helpful Information

Provider Information

InTouch for Providers

Access claims, submit and check the status of referrals, preapprovals, appeals and view member benefit information at any time.

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Notices, Updates, and Newsletters

View our current and past notices and updates as well as provider newsletters.

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Provider Guides and Guidelines

Guides and Guidelines to help you work with PacificSource.

Compliance Information

Information on Pacific Source's Compliance program.

Billing and Credentialing

Information regarding billing and credentialing.

Claims Information

Claims information and tips to help you work with PacificSource.

Other Resources

Below are links to other PacificSource and external resources.