Provider Notices

Electronic Submission Requirements for Pharmacy Prior Authorization Requests

9/30/2014 3:53:48 PM

Effective November 1, 2014, PacificSource Medicare and PacificSource Community Solutions will require that all pharmacy prior authorization requests be submitted electronically through our InTouch for Providers secure web portal. This change is being implemented to streamline the prior authorization process.

Our current PacificSource Medicare and PacificSource Community Solutions fax numbers (541) 382-4225 and (866) 805-5750 will be disabled on November 1. After December 1, any attempt to submit a fax to these numbers will not be delivered.

Benefits of this change include:

InTouch registration for providers can be accessed through any of the PacificSource websites:

If you have any questions, or would like to request InTouch training, please contact your Provider Service Representative at (800) 624-6052 ext. 2580 or

Any pharmacy-related questions should be directed to our Pharmacy Services Department at (541) 330-4999 or toll-free at (888) 437-7728.