Provider Notices

Medicaid Operations Conversion Update

5/5/2015 9:29:56 AM

On March 6th we announced that PacificSource Community Solutions (Medicaid) operations will be brought in-house in late summer/early fall.

We wanted to provide you with a project update and let you know that this conversion will take place in August 2015.

Medicaid Conversion Provider Workshops - scheduled for June

To prepare you for this conversion, we are holding conversion-specific workshops in June. In these workshops we will cover important topics, such as:

  • New member ID card
  • New electronic payor ID
  • New claims mailing address
  • Explanation of Payments
  • LineFinder Tool
  • InTouch for Providers (secure provider portal – replacing CIM)

To view dates, times, locations, and to register go to

PacificSource will continue to communicate updates about this project throughout the conversion process. Look for updates in our provider newsletter, the Provider Bulletin, and through our website, on the "Latest Notices and Updates" provider page. For the latest information, go to

If you have any questions regarding this notice, contact your PacificSource Provider Service Representative.