Provider Notices

Reminder: New Referral and Preapproval Submission Process – Effective July 27, 2015

7/22/2015 10:41:43 AM

As a reminder, the last day to submit electronic referral and/or preapproval requests through CIM is Friday, July 24, 2015.

There will be a short system downtime July 25th through July 26th to load data into our online portal, InTouch for Providers. Please hold electronic submissions during this time. If necessary, requests can be submitted via paper using the appropriate form. The forms can be found on our website at

Effective July 27, 2015, electronic referral and preapproval requests must be submitted through InTouch.   

On July 24, 2015, we will post our InTouch Provider Resource Guide under the “Resources” section of the provider home page of our website

If you have any questions, please contact your PacificSource Provider Service Representative.