Provider Notices


Record Retention Guidelines

6/21/2018 1:14:46 PM

Updated Records Retention Guidelines – Effective 01/01/2018

Effective 01/01/2018, all Participating Providers shall now retain and keep accessible all Records for a minimum of 10 years from the patient’s last contact with their provider. This is a change from the previous 7 year retention requirement for Medical Records.

The “Record Retention, Data, and Medical Record” section (pg. 14) within the PacificSource Community Solutions Provider Manual has been updated to reflect the new time-frame.

Please review the Provider Manual for additional Medical Record guidelines.  Please contact PacificSource with any questions.


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