Provider Notices

Please Note: Prior to submitting our Provider Relief Emergency Temporary Practitioner Application, please verify if they are already contracted and a participating provider.

To confirm that your provider is considered participating, we have three convenient options for you to choose from.

  • Give us a call
    Oregon: (541) 684-5582 or (888) 977-9299
    Idaho: (208) 333-1596 or (800) 688-5008
    Montana: (406) 442-6589 or (877) 590-1596
  • Email us:
  • Go online

    You can find our online provider directory at Select the Find a Provider link from our top menu bar. On the right hand side of your screen, find the Quick Links menu and click on PacificSource Provider Directory.

    If you have any questions, please feel free to contact us at the numbers listed above.

PacificSource Community Solutions notice for Lane, Marion and Polk Counties

12/31/2019 3:41:37 PM


  • We are actively updating members’ Primary Care Providers. As they are updated, these will be reflected in our Provider Portal (InTouch).

  • Primary Care Providers, if you notice a discrepancy associated with a member’s assigned Primary Care Provider after January 15th, please reach out to our Customer Service team.

  • Members will not show effective in our Provider Portal (InTouch) until the member’s effective date of 1/1/20.

  • Marion and Polk Member ID cards are still in progress.

Helpful Information:


Medicaid Customer Service:

Phone: (541) 382-5920


Provider Service:

Phone: (855) 247-7575



Still need to sign up to our Provider Portal (InTouch)? Click Here

Visit our Oregon Provider Service Contact page to find out who your assigned Provider Service Representative is? Click Here  

Want to keep updated on the latest notices from PacificSource Community Solutions sign up now! Click Here