Provider Notices

Please Note: Prior to submitting our Provider Relief Emergency Temporary Practitioner Application, please verify if they are already contracted and a participating provider.

To confirm that your provider is considered participating, we have three convenient options for you to choose from.

  • Give us a call
    Oregon: (541) 684-5582 or (888) 977-9299
    Idaho: (208) 333-1596 or (800) 688-5008
    Montana: (406) 442-6589 or (877) 590-1596
  • Email us:
  • Go online

    You can find our online provider directory at Select the Find a Provider link from our top menu bar. On the right hand side of your screen, find the Quick Links menu and click on PacificSource Provider Directory.

    If you have any questions, please feel free to contact us at the numbers listed above.

Central Oregon Non-Emergent Medical Transportation Update Effective April 1, 2020

2/27/2020 2:20:01 PM

Scheduling a Ride

Beginning on March 2,2020you can start scheduling rides for your health care appointments on or after April 1, 2020.

  1. Call LogistiCare toll-free, Monday-Friday from9:00 a.m. to 5:00

  2. (855) 397-3619

  3. TTY: 711

  4. For scheduling rides now and until March 31, 2020, you can continue to call

       CERC at (866) 385-8680.

If you have any questions or need help, please call our Customer Service Department at (800) 431-4135(TTY users, call (800) 735-2900).

We are open:

  • October 1-January 31:8:00 a.m. to 8:00 p.m. local time zone, seven days a week.

  • February 1-September 30:8:00 a.m. to 5:00 p.m. local time zone, Monday-Friday.