Dear Providers,
We have added the following Medicaid Grievance and Appeals documents to our website. These documents contain policy guidance for Member Information and Education Requirements, Notice of Adverse Benefit Determination, Grievances Appeals and Hearing policy and guidance. Please know on our next Provider Manual update this information will be included.
Visit our Documents and Forms page to view full guidance.
https://communitysolutions.pacificsource.com/Providers/DocumentsAndForms