December 27, 2007
Dear Provider Office Staff:
Effective January 1, 2008, Clear Choice Health Plans, Inc. will no longer administer benefits for the Confederated Tribes of Warm Springs (CTWS).
Beginning December 31, 2007 you will need to contact their new TPA (Third Party Administrator) Shasta Administrative Services for eligibility, benefit coverage, and claims for ALL dates of service.
Member and Provider Service Calls
Please submit claims for ALL dates of service to:
Shasta Administrative Services
P.O. Box 1747
Redmond, OR 97756
Any claims CCHP received which were not included in the Confederated Tribes of Warm Springs final check run dated 12/28/2007 will be forwarded, by CCHP, to Shasta Administrative Services.
Claims CCHP receives after 12/28/2007 will be forwarded to Shasta Administrative Services per agreement with all parties (Shasta Administrative Services, Clear Choice Health Plans, and Confederated Tribes of Warms Springs) to avoid and or minimize processing delays for members and providers.