January 14, 2008
To: Provider Office Staff
From: Central Oregon Individual Health Solutions (COIHS)
RE: IMPORTANT NOTICE TO PROVIDERS
REFUNDS ADDRESS CHANGE
In an effort to better serve our Provider offices and streamline our refund process, we have made a change in the address for refunds.
PO BOX 5490 SALEM OREGON 97304.
(The same as COIHS paper claims submissions.)
Please discontinue sending refunds to our Bend location.
The new address will be reflected on refund vouchers on the last page in the bottom left corner.
Please note: This affects COIHS (OHP Medicaid) only. Clear Choice Medicare Advantage is NOT included in this change.
If you have any questions please contact Customer Service at (800)-431-4135, or the Refund Department at 503-584-2123.
COIHS Refund Staff